技术支持
使用中遇到问题，或者有想要的功能，欢迎来信。
打开设置
点菜单栏里的 Ditty 图标，再点弹窗右下角的「…」→ 设置…。
常见问题排查
提示「Ditty 需要获得控制“音乐”的权限」
点弹窗里的「打开隐私设置」，在 系统设置 → 隐私与安全性 → 自动化 → Ditty 中打开「音乐」。
如果列表里找不到 Ditty，打开「终端」运行下面这行，再重新打开 Ditty，系统会重新询问：
tccutil reset AppleEvents com.mason.ship.Ditty
提示「Apple Music 未在运行」
Ditty 不会自己启动「音乐」。点弹窗里的「打开“音乐”」，或手动打开「音乐」App 即可。
看不到刘海播放器或迷你播放器
- 这两个是 Ditty Pro 功能，需要在试用期内或已购买。
- 刘海播放器：在 设置 → 通用 中打开「刘海播放器」，然后把鼠标移到刘海上。没有刘海的屏幕（包括外接显示器）还需要打开「在没有刘海的屏幕上，显示在顶部中央」。
- 迷你播放器：把弹窗里的封面拖出来，或在 设置 → 通用 中打开「迷你播放器」。
全局快捷键没有反应
- 快捷键是 Pro 功能。试用结束后会暂停，录好的组合会保留，购买后立即恢复。
- 录制时提示「已被占用」，说明系统或其他 App 已经用了这个组合，换一个即可。
换了 Mac 或重装后 Pro 不见了
确认 App Store 登录的是购买时的 Apple ID，然后打开 设置 → Pro → 恢复购买。
兑换优惠代码
在 macOS 15 或更高版本上，打开 设置 → Pro → 兑换代码，输入代码后 Pro 会立即解锁。macOS 14 上可以在 App Store App 的账户页兑换。
申请退款
购买由 Apple 处理，开发者无法直接退款。请前往 reportaproblem.apple.com，用购买时的 Apple ID 登录并提交申请。
卸载 Ditty
点弹窗右下角的「…」→ 退出 Ditty，然后把 Ditty 从「应用程序」拖到废纸篓。设置保存在 ~/Library/Containers/com.mason.ship.Ditty，可以一并删除。
系统要求
macOS 14 Sonoma 或更高版本，以及「音乐」App。
Support
Having trouble, or missing a feature? Get in touch.
Opening Settings
Click Ditty in the menu bar, then click … in the bottom-right corner of the popover and choose Settings….
Troubleshooting
"Ditty needs permission to control Music."
Click Open Privacy Settings in the popover, then turn on Music under System Settings → Privacy & Security → Automation → Ditty.
If Ditty isn't in that list, run this in Terminal and open Ditty again. macOS will ask for permission again:
tccutil reset AppleEvents com.mason.ship.Ditty
"Apple Music isn't running."
Ditty never launches Music on its own. Click Open Music in the popover, or open the Music app yourself.
The notch player or mini player doesn't show up
- Both are Ditty Pro features, available during the free trial or after you buy Pro.
- Notch player: turn on Notch player in Settings → General, then move the pointer onto the notch. On screens without a notch, including external displays, also turn on "On screens without a notch, show at the top center".
- Mini player: drag the artwork out of the popover, or turn on Mini player in Settings → General.
Global shortcuts don't work
- Shortcuts are a Pro feature. They pause when the trial ends, keep your combos, and come back as soon as you buy Pro.
- If recording says "Already in use", macOS or another app has that combo. Pick a different one.
Pro is missing on a new Mac or after reinstalling
Make sure the App Store is signed in with the Apple ID you bought Pro with, then open Settings → Pro → Restore Purchases.
Redeeming an offer code
On macOS 15 or later, open Settings → Pro → Redeem Code and enter the code. Pro unlocks right away. On macOS 14, redeem it from your account page in the App Store app.
Refunds
Purchases are handled by Apple, so the developer can't issue refunds directly. Go to reportaproblem.apple.com, sign in with the Apple ID you used, and submit a request.
Uninstalling
Click … in the popover and choose Quit Ditty, then drag Ditty from Applications to the Trash. Settings are stored in ~/Library/Containers/com.mason.ship.Ditty, which you can delete too.
Requirements
macOS 14 Sonoma or later and the Music app.
